FAQ

Frequently Asked Questions

Everything you need to know about booking TCD Photo Booth, our experiences, customization options, set up, and policies.

Service Areas & Setup

How do I book TCD Photo Booth?

To get started, submit our inquiry form with your event details. We'll review your information and contact you within 72 hours to discuss availability, your preferred experience, and the next steps for securing your date.

How long does setup take?

Setup may take up to 3 hours before your event begins (depends on package and add-ons chosen). Breakdown is completed after the event ends.

How far in advance should I book?

We recommend booking as early as possible, especially for weddings, quinceañeras, and peak event seasons. Popular dates can fill quickly, so securing your date early gives you the best chance of getting the experience you want.

Booking & Reservations

What areas do you serve?

TCD Photo Booth proudly serves Fontana, the Inland Empire, San Bernardino County, Riverside County, Los Angeles County, and surrounding areas.

How much space is needed?

We typically require an area of approximately 12' x 12' (Depends on package chosen) and access to a standard electrical outlet.

Do you require power?

Yes, we require access to one standard electrical outlet within a reasonable distance of the setup area.

Booth Features & Customization

Can I see a photo template before my event?

Yes! We will send a proof for approval before your event date.

Can I customize the photo template?

Absolutely! We create a custom photo template to match your event theme, colors, or branding.

Do you provide an attendant?

Yes! A professional booth attendant is included depending on the package selected to ensure everything runs smoothly.

How many people can fit in one photo?

This depends on the space available, but groups of several guests can typically fit comfortably in a session.

Are props included?

Props may be included depending on the package selected. Please contact us for package details.

Outdoor Events & Weather

Do you offer a Keychain Station?

Yes! Our Keychain Station add-on creates custom photo keychains on-site for guests to take home as keepsakes.

Can the photo booth be used outdoors?

Yes, as long as the setup area is level, covered, and protected from weather conditions such as rain, wind, and direct sunlight.

Do I need a tent if my event is going to be outdoors?

Yes! For outdoor events, a tent or covered structure is required to protect the photo booth equipment from sun, wind, and weather conditions. Clients may provide their own tent; however, the tent must be fully assembled and ready upon our arrival. If needed, TCD Photo Booth can provide a tent for an additional $100 fee, subject to availability. TCD Photo Booth reserves the right to pause or discontinue service if weather conditions become unsafe for our equipment, staff, or guests. TCD Photo Booth reserves the right to suspend, relocate, or refuse operation if weather conditions are deemed unsafe for equipment, staff, or guests. No refunds will be issued due to weather-related interruptions when proper shelter is not provided.

Photos & Delivery

Can guests receive photos instantly?

Yes! Guests can instantly receive photos through Text, Email, or AirDrop.

Do you offer printed photos?

Yes! Our print packages include high-quality photo prints for guests to take home.

Do you offer digital-only packages?

Yes! We offer digital packages that include unlimited photo sessions and instant sharing without printed photos.

When will I receive my gallery?

Your gallery is typically delivered within 24-72 hours after your event.

Can I add services after booking?

Yes! Add-ons such as prints, Video Guest Book, Key Chain Station, extra hours, backdrops, and other enhancements can be added before your event.

Add-Ons & Services

Can I customize my photo booth experience?

Absolutely. TCD Photo Booth offers customization options to help make your experience unique to your celebration, including custom photo templates, backdrops, and select add-ons. Options vary by package and availability.

Do you offer a Video Guest Book?

Yes! Our Video Guest Book add-on allows guests to leave personalized video messages that you'll cherish forever.

Event Types

What types of events do you serve?

Weddings, Quinceañeras, Sweet 16's, Birthdays, School Events, Proms, Homecoming, Formals, Upscale Celebrations, Corporate Events, Company Celebrations, Galas, Award Ceremonies, Engagements, Holiday Parties, Baby Showers, Grand Openings, Special Events and more.

Payment & Policies

How much is the retainer?

$200 non-refundable retainer required to reserve date. Remaining balance due 30 days before event. Events booked within 30 days require payment in full. Accepted payments: Cash, Zelle, Apple Pay, and credit card. A non-refundable retainer of $200 is required to secure the event date. No date is reserved until the retainer is received and the agreement is signed. The remaining balance is due 30 days prior to the event date.

What is your cancellation policy?

Retainers are non-refundable. Please contact us regarding rescheduling options and cancellation terms. The retainer may be transferred to the new event date within 12 months of the original event date.

What happens if my event runs late?

Additional hours can be added before or during your event, subject to availability.

Are travel fees included?

Travel within our local service area may be included. Additional travel fees may apply for events outside our standard service area.

What payment methods do you accept?

We accept major payment methods including cash, credit/debit cards, Zelle, and other approved payment options.

Why Choose TCD Photo Booth

Why choose TCD Photo Booth?

When you choose TCD Photo Booth, you're not simply renting a camera and a backdrop. You're choosing a professional photo booth experience designed to make your event special, keep your quests entertained, and leave you and your guests with memories to treasure forever. We understand that every celebration is unique, which is why we believe your photo booth experience should feel like it was made specifically for you. From personalized photo templates to digital sharing and high-quality prints, we pay attention to the details that help make your event truly yours. Creating moments worth remembering.

Have more questions?

Reach out to discuss custom events and private bookings. We're here to help make your event perfect. Reach out to us directly.